ZRX4ME 971 Report post Posted February 7, 2018 Hello all! In the last year or so, some of us have purchased new motorcycles. In the case of my Suzuki Vstrom1000, the basic warranty is 12 months/unlimited mileage. So, as of last week my basic vehicle warranty has expired. But, there is also a separate emissions warranty that you may not be aware of. The owners manual referred me to the emissions warranty manual that is to be provided at time of sale. I did not receive this manual in my customer packet when I picked up the bike. I called BSC service department, spoke with an advisor. He couldnt tell me the terms of the emissions warranty. He looked them up, still no go. So I called Suzuki Customer Service, and the warranty specialist there had no idea! But, he looked it up, found the manual, and mailed it to my house, got it 2 days ago. Here are the main points: Vehicles manufactured after Jan 1 1978-- Class I 50cc-169cc 5 years or 7456 miles (12000 km) Class II 170cc-279cc 5 years or 11185 miles 18000km) Class III 280cc or larger 5 years or 18641 miles (30000km) What this means is that if you had a failure of--for example-- an O2 sensor, ECU, ignition coil, sensor, usually anything in the engine control system including ignition and fuel systems within the mileage or time period, it's a covered repair. If my Throttle Position Sensor failed now that I am out of warranty, and they tried to deny coverage, I have the paperwork to back me up as I have 13K miles and 4 years left on my emissions warranty. I find it difficult to believe that a service advisor wouldnt have access to this information. A customer comes in with a missfire under load that is found to be a defective ignition coil, he would possibly be paying for the repair when the manufacturer would have paid for it. I did call the advisor back with this info. In certain circumstances, this emissions warranty--that you paid for when you purchased the bike-- may save you some serious money. You may want to check the paperwork you were supposed to have received when you purchased your new motorcycle. 1 1 1 Share this post Link to post Share on other sites
OhNoItsBonnie! 726 Report post Posted February 8, 2018 7 hours ago, ZRX4ME said: Hello all! In the last year or so, some of us have purchased new motorcycles. In the case of my Suzuki Vstrom1000, the basic warranty is 12 months/unlimited mileage. So, as of last week my basic vehicle warranty has expired. But, there is also a separate emissions warranty that you may not be aware of. The owners manual referred me to the emissions warranty manual that is to be provided at time of sale. I did not receive this manual in my customer packet when I picked up the bike. I called BSC service department, spoke with an advisor. He couldnt tell me the terms of the emissions warranty. He looked them up, still no go. So I called Suzuki Customer Service, and the warranty specialist there had no idea! But, he looked it up, found the manual, and mailed it to my house, got it 2 days ago. Here are the main points: Vehicles manufactured after Jan 1 1978-- Class I 50cc-169cc 5 years or 7456 miles (12000 km) Class II 170cc-279cc 5 years or 11185 miles 18000km) Class III 280cc or larger 5 years or 18641 miles (30000km) What this means is that if you had a failure of--for example-- an O2 sensor, ECU, ignition coil, sensor, usually anything in the engine control system including ignition and fuel systems within the mileage or time period, it's a covered repair. If my Throttle Position Sensor failed now that I am out of warranty, and they tried to deny coverage, I have the paperwork to back me up as I have 13K miles and 4 years left on my emissions warranty. I find it difficult to believe that a service advisor wouldnt have access to this information. A customer comes in with a missfire under load that is found to be a defective ignition coil, he would possibly be paying for the repair when the manufacturer would have paid for it. I did call the advisor back with this info. In certain circumstances, this emissions warranty--that you paid for when you purchased the bike-- may save you some serious money. You may want to check the paperwork you were supposed to have received when you purchased your new motorcycle. cool stuff! good to know! Just asking cause I don't know for sure, but is stuff like the ECU, coils, tps sensor, map, etc....actually part of the emissions systems? I always thought that stuff like those particular items where part of the fuel/ignition part of the engine, and then items like the pcv, cat converter, egr, etc... where considered "emissions" Share this post Link to post Share on other sites
ZRX4ME 971 Report post Posted February 8, 2018 Aaron, the emission warranty generally (depends on the manufacturer) covers everything in the engine control system that affects emissions. From my work with emission repairs things covered included injectors, fuel pump, evaporative emission items like fuel tank and related items, spark plugs, coils and ignition items, sensors, ECU, catalytic converters, EGR valves, probably much more. 1 Share this post Link to post Share on other sites
OhNoItsBonnie! 726 Report post Posted February 8, 2018 I see. interesting. I suppose I would need to read what the individual manufactures emissions warranty is, like you advised, but I am guessing that just like in a basic warranty, the emissions warranty can be voided if found the owner has tampered or changed certain components such as the exhaust, injectors, added a tuner, etc... Share this post Link to post Share on other sites
ZRX4ME 971 Report post Posted February 8, 2018 That is true. There MAY be "wiggle room" on the warranty if modifications didnt cause the failure. In many cases the warranty spells out what is covered and what is not covered. It can also explain the cases where warranty can be denied. Aaron, see if your warranty manual for the Z125 shows emissions coverage, or there is a separate manual for emissions. Conditions will be spelled out there. Either way, by federal law, there is emissions warranty coverage. 1 1 Share this post Link to post Share on other sites
whatarush 1,199 Report post Posted February 8, 2018 On 2/7/2018 at 1:03 PM, ZRX4ME said: Hello all! In the last year or so, some of us have purchased new motorcycles. In the case of my Suzuki Vstrom1000, the basic warranty is 12 months/unlimited mileage. So, as of last week my basic vehicle warranty has expired. But, there is also a separate emissions warranty that you may not be aware of. The owners manual referred me to the emissions warranty manual that is to be provided at time of sale. I did not receive this manual in my customer packet when I picked up the bike. I called BSC service department, spoke with an advisor. He couldnt tell me the terms of the emissions warranty. He looked them up, still no go. So I called Suzuki Customer Service, and the warranty specialist there had no idea! But, he looked it up, found the manual, and mailed it to my house, got it 2 days ago. Here are the main points: Vehicles manufactured after Jan 1 1978-- Class I 50cc-169cc 5 years or 7456 miles (12000 km) Class II 170cc-279cc 5 years or 11185 miles 18000km) Class III 280cc or larger 5 years or 18641 miles (30000km) What this means is that if you had a failure of--for example-- an O2 sensor, ECU, ignition coil, sensor, usually anything in the engine control system including ignition and fuel systems within the mileage or time period, it's a covered repair. If my Throttle Position Sensor failed now that I am out of warranty, and they tried to deny coverage, I have the paperwork to back me up as I have 13K miles and 4 years left on my emissions warranty. I find it difficult to believe that a service advisor wouldnt have access to this information. A customer comes in with a missfire under load that is found to be a defective ignition coil, he would possibly be paying for the repair when the manufacturer would have paid for it. I did call the advisor back with this info. In certain circumstances, this emissions warranty--that you paid for when you purchased the bike-- may save you some serious money. You may want to check the paperwork you were supposed to have received when you purchased your new motorcycle. Great info Terry! I was told about the emission warranty from the service guy over at MetroEast Motorsports when I bought my Versys. I just looked at the paper work and it is the same as yours. As for the manufactures warranty I have one more year 2 Share this post Link to post Share on other sites
Steve 35 Report post Posted Sunday at 07:11 PM Excellent information and you are correct that some dealerships may need to be educated. These claims are filed via the normal warranty claim system, they just have to check a different little box. Share this post Link to post Share on other sites
